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Public Offer for Equipment Rental

Last updated: 2025.

This Public Offer for Equipment Rental (the "Offer") is the official proposal of RackRent Systems LTD (Reg. No. HE 493857, Cyprus; the "Company") to enter into an equipment rental agreement on the terms set out below. Services are priced by the rack space occupied, measured in rack units (U).

1. Acceptance of the Offer

The agreement is concluded once the Customer performs any of the following: places a rental order in the client account on rack.rent, ticks acceptance of this Offer, and/or pays an issued invoice. Acceptance constitutes full and unconditional acceptance of the Offer in the version in force at the time of acceptance. No paper signature is required.

2. Subject Matter

The Company grants the Customer the temporary, paid use of server and network equipment together with the rack space it occupies, measured in rack units (U), with remote access. Title to the equipment remains with the Company at all times. Purchase of the equipment is possible only by separate written agreement and is not included in this Offer.

3. Pricing

Prices are determined by the Company's current Pricing Policy. The base rate is EUR 94.00 per 1U per month, VAT inclusive. Monthly charge = EUR 94.00 × (number of U occupied). Prepayment discounts apply: 3 months — 5%, 6 months — 7%, 12 months — 9%. Manual on-site handling of the equipment at the Customer's request (reboot, recabling, inspection) — EUR 4.00 per operation. All prices are in EUR, VAT inclusive.

4. Term and Payment

The minimum rental term is 1, 3, or 12 months at the Customer's choice. Payment is made monthly in advance against an issued invoice in EUR. Access is provided upon receipt of payment. If payment is overdue by more than 7 days, the Company may suspend access until the outstanding balance is settled.

5. Provision of Access

Access to the equipment is provided remotely only. The specific rented configuration (U) is recorded in the Specification and Handover Certificate generated upon activation. Equipment is located at the Company's facilities in Cyprus.

6. Customer Obligations

The Customer shall use the equipment for lawful purposes only and shall not use it for: illegal activity, fraud, or spam; infringement of third-party rights; distribution of malicious software; activities violating EU and US sanctions law; or any activity creating reputational or legal risk for the Company. The Customer is solely responsible for the legality of the software and data it hosts and for the nature of its activity using the equipment.

7. Company Obligations and Service Level

The Company provides baseline infrastructure availability of 99.9% per month, excluding scheduled maintenance, for which the Customer is notified at least 24 hours in advance. SLA parameters for a specific rental may be detailed in a separate agreement.

8. Liability

The Company is not liable for indirect, incidental, or consequential damages. The Company's aggregate liability is limited to the payments made by the Customer in the preceding 3 months. The risk of accidental loss or damage to the equipment is borne by the Company as owner; damage caused by the Customer's wrongful acts is reimbursed by the Customer.

9. Suspension and Termination

The Customer may terminate the rental by giving 30 days' notice; early termination does not entitle the Customer to a refund of prepayment for the unexpired paid period, except where termination is due to the Company's fault. Upon termination, the Customer's access to the equipment is revoked. The Company may terminate immediately upon the Customer's breach of this Offer.

10. Verification (KYC/AML)

Where required by applicable law, the Company may request identity verification of the Customer (KYC) and screen against sanctions lists (OFAC, EU). Services are refused upon a sanctions match.

11. Governing Law

This Offer is governed by the law of the Republic of Cyprus. Disputes are subject to the jurisdiction of the competent courts of Cyprus. The parties shall endeavour to resolve disputes through negotiation before resorting to litigation.

12. Amendments

The Company may amend this Offer by publishing a new version on the website and notifying existing Customers at least 14 days in advance. Continued use of the services after amendments take effect constitutes acceptance of the updated version.